Our principles and operational guidelines

Top performance yes, but not at any price! In the relationship with our customers, suppliers and employees the Schöck group of companies aims for much more:

Aside from our products meeting the market requirements and aside from efficient processes, a central objective of ours is the corporate environment and culture within our organization, that is the modalities of our interaction. We believe that ethical values and jointly agreed upon operational guidelines contribute as much to the success of a company as do explicit strategic and operational goals. In combination they insure the successful future of a company.

Strategy and objectives

  • As a niche supplier of reinforcement products, we concentrate on solutions which help to avoid problems associated with thermal bridging and impact sound. In our new business areas we offer innovative and trendsetting solutions.
  • Through innovation and internationalisation of our business activities we are consistently following our profitable course for growth.
  • Based on a high equity capital ratio, we want to be independent and preserve corporate leeway.
  • We want to generate an attractive dividend for our shareholders without neglecting our environmental and social responsibilities.

Values/mission statement

  • We think and act in a corporate manner which transcends departmental and divisional borders. We perceive colleagues and other departments as internal customers.
  • Top performance is our key success factor.
  • We interact openly and fairly with our partners. Customer satisfaction determines our behaviour and actions.
  • We apply all of our expertise and competence in order to always offer our customers top quality products and services.
  • We strive to continuously improve our processes.
  • We treat failings as an opportunity to improve our performance by ensuring that every individual works to identify and eliminate the causes of such failings.
  • Conflicts are natural; we discuss them openly and resolve them quickly and fairly.
  • Every individual at Schöck will comply with our compliance guidelines in every aspect of his or her work and follow all pertinent legal requirements and internal rules and regulations of the company and country in which he or she works.
  • People are always at the heart of everything we do. This is why we are committed to working towards socially responsible interactions within our company and across all areas of society in general.

Leadership and cooperation

  • Line managers at Schöck are role models who encourage their employees and thus guide them towards top performance.
  • We guide employees by defining goals; we place trust in our employees and offer them the freedom to take decisions.
  • Responsibility for the success of the leadership process is shared by the line manager(s) and the employees.
  • We communicate directly, openly and honestly.
  • We offer, demand and encourage fair feedback on our leadership performance.
  • Demonstrating respect and openness, we discuss performance, behaviour and conflicts with our staff to offer them clear orientation.
  • In terms of the implementation of rigorous and consistent leadership activities, we follow the situational leadership model.
Contact

Hotline Team ComBAR®
Tel: +49 7223 967-449
Fax: +49 7223 967-490
combar@schoeck.de